'Office 365 from Scratch' is primarily intended for administrators, but I hope the book will also be useful for others who want to learn about the possibilities given with their Office 365 accounts.Peter Kalmström I would add just one more step. See Add an email account to Outlook for more information. Or, in the admin center, create a distribution group, add the addresses to it, and then set up forwarding to point to the DL using the instructions in this article. General steps to set up an Exchange or Microsoft 365 work or school account manually. Try configure another O365 account using this PC. In the E-Mail Address Box, enter the email address of the resource account (e.g. For example we have had clients who have setup a microsoft account with their email address (mailbox hosted somewhere. I remove both accounts in the Windows 10 settings and was then able to add the mail account in Outlook. When I enter my details, it just hangs at add account 'searching for settings' step.